Information Collected by Vonaju
At Vonaju, we take your privacy seriously and only collect personal information that is necessary for us to provide
you with our services. We operate in the UK, Saudi Arabia, and Türkiye, and our data collection practices are
compliant with the relevant data protection laws in those countries. In this section, we will explain the types of
personal information we may collect from you and how we use it.
Information You Actively Submit:
If you make a purchase on our website, create an online account with us, sign up for our marketing
communications, participate in our sweepstakes or surveys, or contact our customer service team, we may
collect personal information about you, including:
Contact Data:
This may include your name, address, email address, and telephone number.
Order information and Account Data: This may include your Contact Data, payment card information,
billing address, birthday and month, gender, nationality, and the details of the products or services you have
ordered or purchased from us.
"Wish List" Data: This may include your Contact Data and the products or services you are interested in.
Giveaways or Sweepstakes Data: This may include your Contact Data and the details of the giveaway
or sweepstakes you have voluntarily entered.
Social Media Data: This may include your social media interactions with us, such as if you engage with our
content by liking, sharing, or commenting on it.
Correspondence Data: This may include any information you actively provide to us when making inquiries
to customer care, leaving comments on our social media pages, or writing product reviews on our website.
Information Passively Submitted on our Online Services:
When you use our online services, we automatically collect information about your device and how you use our
website, including:
Technical Data:
This may include your IP address, browser type and version, device identifier, location and time zone setting,
network and/or service provider, operating system and platform, page response times, and download errors.
Online Usage and Interaction Data: This may include the websites you visited before and after visiting our
website, the products you viewed or searched for on our website, and how you interacted with our website (such
as scrolling, clicking, and mouseovers).
Cookies and Related Technologies:
We use cookies and other similar technologies to collect certain types of Technical Data and Usage Data. These
technologies are used for the following purposes:
To enable basic functioning of our website.
To conduct web analytics and improve our website.
To enable certain basic functions of online browsing and shopping with us.
To monitor the effectiveness of our online ads and marketing.
To learn more about your preferences and browsing habits in order to provide you with a tailored web
experience.
For more information about the cookies and similar technologies we use, please see our How we use Cookies
section below.
Children's Information:
Our online services are not intended for use by children under the age of 13. We do not knowingly collect
personal information from children under the age of 13 without the prior verifiable consent of the child's parent or
guardian. However, we may collect personal information about children under the age of 13 if you provide the
name of your child while using our clientelling applications. For more information, please see our Children's
Information section below.
At Vonaju, we value your privacy and strive to protect your personal information. We only collect the information
that is necessary for us to provide our services, and we take appropriate measures to keep that information safe
and secure. If you have any questions or concerns about our data collection practices, please do not hesitate to
contact us.
Different Ways We Use Your Information
At Vonaju, we respect your privacy and are committed to protecting your personal information. We use various
categories of personal information to provide and improve our products and services, tailor our communications
to your interests, and comply with applicable laws. We operate in the UK, Saudi Arabia, and Türkiye, and we are
committed to adhering to the respective data protection laws in each of these regions.
Here are the different categories of personal information we collect and how we use
them:
Contact Data: We use this information to communicate with you about the products and services you have
ordered, updates about our products, services, or campaigns across any of our brands that may interest you, or
to let you know when you have voluntarily entered to win a contest, sweepstakes, or giveaway.
Order Information and Account Data: We use this information to create and manage your account on
our website, fulfil your orders, and customize your products as requested.
Wish List Data: We use this information to provide you with the "wish list" feature of our online services,
allowing you to save products that you are interested in.
Social Media Data: We use this information to interact with you through our social media platforms,
administer social media marketing initiatives or advertising campaigns.
Correspondence Data: We use this information to respond to any specific queries you may have when you
contact our customer care team, understand your preferences to provide you with updates about our products,
events, or services that may interest you, or provide you with a more tailored shopping experience interact with
our website.
Analytics and Usage Data: We use this information to improve the quality of our products and services,
understand customer preferences and trends, and to personalize and optimize our website experience to meet
your needs.
Payment Data: We use this information to process and complete your transactions, and to prevent fraudulent
activities.
We do not sell or rent your personal information to third parties, and we take appropriate measures to protect
your data from unauthorized access, use, or disclosure.
If you have any questions or concerns about how we use your personal information, or if you wish to exercise any
of your data protection rights, such as the right to access, correct, or delete your personal information, please
contact us at [email protected].
How your personal information may be used?
At Vonaju, we take the privacy and security of your personal information seriously. We may share your personal
information with third parties as allowed by applicable law. Here are the types of third parties we may share your
personal information with:
“Vonaju” Brands:
We may share your personal information with any of our Vonaju brands, including those operating in the UK,
Saudi Arabia, and Türkiye. This helps us tailor our marketing materials to your specific interests, program
memberships, and purchases. For example, if you sign up for email marketing materials from one of our brands,
we may use your information to create similar marketing materials for another brand's products that may be of
interest to you. You can opt-out of this sharing at any time by emailing [email protected].
Service Providers and Business Partners:
We rely on affiliated and unaffiliated companies, agents, and contractors to assist us in providing Vonaju services
and products to you, including:
Online payment and fraud prevention service providers when you make a purchase
Delivery/logistics service providers to deliver products you have purchased
Customer care services
Infrastructure and IT service providers, including cloud service providers, to administer our website and
your account if you register with us
Marketing, advertising, and communications agencies to send you information about products and
services that may be of interest to you
Providers of services related to some enhanced online features, such as customer reviews
Advertising companies that help us understand the effectiveness of our ads and traffic on our site
Providers of website testing/analytics services
External auditors and advisers
We provide our service providers and business partners with access to your personal information so that they
may provide services to us, subject to non-disclosure agreements and other data protection safeguards.
Third Parties permitted or required by Law:
In certain circumstances, we may be required to disclose or share your personal information to comply with a
legal or regulatory obligation. For example, we may be required to disclose personal information to regulators,
government agencies, or to judicial or administrative authorities. We may also disclose your personal information
to third parties where disclosure is both legally permissible and necessary to protect or defend our rights, for law
enforcement purposes, or to enforce our contracts or protect your rights.
Third Parties Connected with Business Transfers:
We may transfer your personal information to third parties in connection with a reorganization, restructuring,
merger, acquisition, or transfer of assets, provided that the receiving party agrees to treat your personal
information in a manner consistent with this Privacy Notice.
Please note that our online services may contain links to and from the websites of our partners or affiliates that
are not owned or operated by us. If you follow a link to any of these websites, please review the privacy policies
of third-party websites before you submit any personal information to them. We are not responsible for any
privacy or security policies of these third-party sites.
If you have any questions or concerns about our use of your personal information, please contact us at
Ways Vonaju retain and protect your personal information
At Vonaju, we take the protection of your personal information very seriously. We will only retain your personal
information for as long as necessary or permitted by law, in line with the purpose(s) for which it was obtained.
Our retention periods are determined by a variety of factors, including the duration of our relationship with you,
legal obligations we are subject to, and our legal position. In the event of inactive accounts, we may remove
personal information from our database, subject to applicable legal or regulatory obligations. We may also delete
personal information from our database at any time without providing any reason.
To ensure the security of your personal information, we have implemented technical and organizational
measures to safeguard your data. We restrict access to personal information to authorized employees and
service providers who require such information for the purposes outlined in this Privacy Notice. We also utilize
various administrative, technical, and physical safeguards, such as firewall technology, password controls, and
SSL encryption, to protect your information during transmission and online interactions with us.
Although we strive to protect our systems and information from unauthorized access, use, modification, and
disclosure, we cannot guarantee absolute security. As the internet is an open, global communications vehicle,
and with other potential risk factors, your information may still be susceptible to intrusion by unauthorized third
parties.
If you have any concerns or questions about our privacy practices, please do not hesitate to contact us at
Ways You Can Manage Your Personal Information
At Vonaju, we respect your privacy and provide you with the tools to manage your personal information. Here are
some of the ways you can make choices and exercise your rights:
Unsubscribe:
You have the right to opt-out of our marketing emails or SMS communications. To unsubscribe from our email
marketing, please click the "unsubscribe" link at the bottom of any email or email us at [email protected]. To
unsubscribe from SMS communications, simply follow the instructions in the message. If you have already
requested products or services when you decide to withdraw your consent, we will make every effort to update
your preferences and honor your request.
Update Your Information:
We encourage you to keep your personal information up-to-date by contacting us if it changes or if you believe
that any information we have collected about you is inaccurate. We may ask you for additional information to
verify your identity or to confirm the business branch of ours to which the information was provided.
Rights under Applicable Privacy Laws:
You may have certain rights under applicable privacy laws. For example, you may have the right to access or
erase certain personal information that we have about you, or to restrict or object to certain activities in which we
engage with respect to your personal information. To submit a request to exercise any such rights, please contact
us using the details in Section 7 below. If you are a resident of the UK, Saudi Arabia, or Türkiye, please also see
our Supplemental Privacy Law Notice for your country.
At Vonaju, we take your privacy seriously and have implemented technical and organizational security measures to protect your
personal information. While we cannot guarantee that any information will be absolutely safe from intrusion by others, we will
make every effort to safeguard your information and respect your choices and rights. Contact us at [email protected] if you
have any questions or concerns.
We may update this Privacy Notice from time to time, so we encourage you to periodically review this page for
any changes. If we make material changes to the Privacy Notice, we will notify you through our website or other
appropriate means. Your continued use of our website or services after any such changes indicates your
agreement to the updated Privacy Notice. If you do not agree to any changes made to this Privacy Notice, please
discontinue your use of our services.
How Can You Contact Us?
How does Vonaju utilize Cookies and for what specific
purposes?
Cookies (or similar technologies) can be placed on our website by us or by third-party partners we engage for our
purposes. We use cookies for various purposes, including to improve your user experience, to remember your
preferences and settings, to help us understand how our website is used and to personalize content and
advertising. Third-party cookies may also be used on our behalf on third-party websites to measure the
effectiveness of our advertisements.
We respect applicable UK law regarding the use of cookies and we will only use cookies with your authorization
where this is required by applicable law. You have the option to opt-out of cookies at any time by changing your
browser settings accordingly. However, please note that by opting out, certain functions, portions or features of
our website may cease working or may prevent you from fully benefiting from our online services.
We may update this Cookie Notice from time to time to reflect changes in our use of cookies or for other
operational, legal or regulatory reasons. We encourage you to check back regularly for any updates.
Part 1: Types of Cookies
We use cookies and similar technologies on our website to enhance your user experience and provide
personalized services. Cookies are small text files that are placed on your device when you visit our website. In
this Cookie Notice, we will explain how we use cookies and similar digital tracking technologies on our website
and other online services in accordance with UK law.
There are two types of cookies: session cookies and persistent cookies. Session cookies are deleted
when you close your browser, while persistent cookies remain on your device until they expire or you delete them
from your cache. The main categories of cookies we use are:
Strictly necessary cookies: These cookies are essential for enabling you to navigate the website and
use its features, and for ensuring the security of your online transactions with us. Without these cookies, services
you have requested, such as completing a transaction, cannot be provided. These cookies do not collect
information about you for the purposes of marketing.
Performance cookies: These cookies allow us to collect information about how visitors use our website,
such as which pages they visit most frequently and if they receive error messages. This information helps us to
improve our website's performance and user experience. These cookies do not collect information that identifies
a visitor, although they may collect the IP address of the device used to access the site. By using our websites,
you agree that we can place these types of cookies on your device. However, you can block these cookies using
your browser settings (please see "How to manage your cookies" section below).
Functionality cookies: These cookies recognize you when you return to our website and allow the website
to remember choices you make (such as your user name) and provide services you have requested such as
watching a video. The information these cookies collect is anonymized (i.e., it does not contain your name,
address, account details, etc.) and they do not track your browsing activity across other websites. By using our
websites, you agree that we can place these types of cookies on your device. However, you can block these
cookies using your browser settings (please see "How to manage your cookies" section below).
Targeting cookies: These cookies help to make marketing messages more relevant to you. We or a third-
party advertising network may collect information about your browsing history and interests to tailor relevant
advertising to you. The advertisement network partner may use marketing cookies to collect usage, navigational,
or other statistical data about your activities on our websites and mobile applications to provide you targeted
advertising based upon your interests, limit the number of times you see the same advertisement on our websites
or mobile applications, and to help measure the effectiveness of advertising campaigns.
You can manage and delete cookies in your browser settings. For more information on cookies, including how to
see what cookies have been set, and how to manage and delete them, visit www.vonaju.com or search the
internet for other independent information on cookies. By continuing to use our online services or any of the other
services described in this Cookie Notice, you consent to our use of cookies in accordance with this notice and
applicable law.
Part 2: Purpose
These purposes include:
Basic website functioning: We use cookies to enable basic website functioning, such as fixing technical
issues and gathering relevant technical data.
Web analytics: We use cookies to collect data and improve the structure, features, accessibility, usability,
and content of our website, or to fix any technical issue through gathering relevant technical data.
Browsing and shopping functions: We use cookies to enable certain basic functions of online
browsing and shopping, such as saving information you generated or provided on our website. This helps you
save time and effort when you next return to our website or shop with us.
Online ads and marketing: We use cookies to monitor the effectiveness of our online ads and marketing.
This includes recording your interactions with our ads on third-party websites, our social media platforms, or our
marketing emails.
Tailored advertising: We use cookies to learn more about your preferences and internet browsing tastes.
This helps us provide you with tailored advertising that is relevant to your interests and preferences.
We understand that your online privacy is important, and we respect your right to choose whether or not to allow
the use of cookies. You can manage and control cookies using your browser settings. However, please note that
blocking cookies may affect the functionality and user experience of our website.
Part 3: How to manage your cookies
At Vonaju, we respect your privacy and understand the importance of giving you control over your personal data.
Most web browsers are set up to accept cookies by default, but you can choose to manage your cookie
preferences for our website or any other websites through your browser settings. If you wish to do this, your
browser's 'help' function will guide you on how to adjust your settings accordingly. However, please keep in mind
that disabling certain types of cookies may impact the functionality and user experience of our website.
If you do not wish to benefit from cookies, you can easily delete them by following the instructions provided at
http://www.allaboutcookies.org/manage-cookies/stop-cookies-installed.html.
We want you to have control over your personal data and be aware of your choices. Therefore, we encourage
you to take the time to review your cookie preferences and settings regularly to ensure they are aligned with your
preferences and comply with relevant UK, Saudi and Turkish data protection laws.
U.K. State Privacy Laws
In the UK, Vonaju is committed to protecting the privacy of our users. We adhere to the UK Data Protection Act
2018, the General Data Protection Regulation (GDPR) and other relevant data protection laws. Our aim is to be
as transparent as possible about the personal information we collect, how we use it and who we share it with.
As a user of our website, you have the right to know what information we collect and how it is used. We do not
share your personal information with any third-party advertisers without your consent. We only share your
information with third parties if it is necessary for us to provide our services to you, or if we are required to do so
by law.
If you are a resident of Saudi Arabia or Türkiye, please note that we also comply with the data protection laws in
those countries. If you have any questions or concerns about your personal information, you can contact our
customer service team who will be happy to assist you.
It is important to note that different privacy laws may apply depending on the state or country you are in. If you
are based in the US, we advise you to check the relevant state privacy laws to understand your rights and
protections.
If you have any questions or concerns about the privacy of your personal information, please refer to our Privacy
Policy or contact us directly. We are committed to protecting your privacy and ensuring the security of your
personal information.
We collect this information for a variety of purposes, which include processing payments, fulfilling orders,
processing returns, and improving our customer service. We use your personal information to better understand
your preferences, characteristics, and attitudes, and to create a personalized and optimized shopping experience
for you. We also use this information to develop and improve our products and services, and to tailor our
marketing efforts to your interests.
We retain your personal information for as long as is reasonably necessary to fulfill the purposes for which it was
collected and to comply with applicable laws and regulations. The criteria we use to determine the retention
period depend on the purpose for which the information was collected. For example, we retain your personal
information for as long as you remain an active customer, participate in our marketing initiatives, and interact with
our online store.
We also retain your personal information for as long as is reasonably necessary to provide you with access to our
various programs and initiatives, to book your appointments, and enroll you in our gift registries and other
features of our online store. We keep your information to customize your purchases based on your specific
requests, deliver products to your desired store location, provide you with customer care, and to optimize our
online services to and for you. We retain your personal information to ensure your customer care inquiries are
documented and answered and to maintain and improve your preferences, characteristics, and attitudes based
on your "wish list".
At Vonaju, we value your privacy and take appropriate measures to safeguard your personal information. You
have the right to access, rectify, or erase your personal information, as well as the right to object to or restrict
processing. For more information about our data protection practices and your rights, please visit our website at
www.vonaju.com.
We want to ensure that you are fully informed about how we collect and use your personal information. Below,
we have outlined the categories of personal and sensitive personal information that we collect, the purposes for
which we collect them, and how long we retain them.
Personal Information
The categories of personal information we collect directly from individuals are as follows:
Name, contact information, and other identifying information
Financial information, including credit card information
Information about your purchases and transactions with us
Information you provide to us through customer service channels
Device information, including IP address and other information about how you interact with our
website and other online services
We collect and use this information to provide our services to you, including fulfilling your orders, providing
customer service, improving our website and services, and communicating with you about our products and
promotions. We may also share this information with our service providers, business partners, and government
entities as required by law. Additionally, we may share this information with third parties in the event of a
proposed or actual business transaction involving all or any portion of our business.
Sensitive Personal Information
We occasionally collect categories of "sensitive personal information," as defined by UK privacy laws, which are
special categories of personal information that reveal data about your identity, racial or ethnic origin, precise
geolocation, and/or other sensitive data types. You have the ability to opt-out of the use and disclosure of your
sensitive personal information using the mechanisms described in this Privacy Notice. Under certain laws,
consumers have a right to limit use and disclosure of sensitive personal information to certain enumerated
business purposes. If you wish to request this limitation, please contact us using the information provided on our
website.
The categories of sensitive personal information we collect are as follows:
Government Identifier(s) such as social security, driver's license, state identification card, or
passport number
Racial or ethnic origin
Data pertaining to children under the age of 13
Geolocation data
Precise geolocation data such as any data that is derived from a device and that is used or
intended to be used to locate a consumer within a geographic area that is equal to or less than
the area of a circle with a radius of 1,850 feet.
We collect this sensitive personal information for the following purposes:
To onboard our independent suppliers during the procurement process
To evaluate the eligibility of our suppliers for our diversity program
To analyze trends and improve your preferences and customer profile
To enable consumers to view nearby stores, book appointments, and evaluate distances from
stores and distribution centers
To display the nearest available store with inventory you are interested in, help you book an
appointment, and deliver marketing materials tailored to your location
We retain this sensitive personal information as long as reasonably necessary to fulfill the above purposes and
comply with applicable laws and regulations. Criteria to determine the retention period include whether you are
an active customer with an upcoming appointment or order arriving at a nearby store or distribution center.
In addition to the above, we may also use the categories of personal information listed above as necessary to
fulfill our general processing purposes, such as improving our website and services and communicating with you
about our products and promotions.
Finally, we may share certain categories of personal information with third parties and business partners in a
manner that may constitute a "sale" under UK law. For example, we may work with third parties to administer and
analyze the effectiveness of advertising or promotional campaigns. These third parties may collect information
about your internet or other similar network activity and browsing patterns, IP address, page interaction, and
information obtained via cookies. We do not sell the personal information of minors under 16 years of age without
affirmative authorization
Privacy Rights for UK, Saudi Arabia, and Türkiye
If you are a resident of the UK, Saudi Arabia, or Türkiye, you have certain privacy rights regarding your personal
information. At Vonaju, we take your privacy seriously and aim to make it easy for you to exercise your rights.
Right to Opt-out of Sale and Sharing
You have the right to opt-out of the sale or sharing of your personal information. To exercise this right, please
email us at [email protected] with "Privacy Request to Opt-Out" in the subject line or use the contact details
provided on our website. Please note that if you opt-out of targeting cookies, you may see less relevant ads on
other sites.
Right to Know and Correct
You have the right to request that we disclose what personal information we collect, use, disclose, and sell about
you. To submit a request to exercise this right to know, please email us at [email protected] with "Privacy
Request to Know" or use the contact details on our website. If the personal information we provide is inaccurate,
you have the right to request correction. To exercise this right, please email us at [email protected] with
"Privacy Request to Correct" with the specific pieces of information you would like corrected and the particular
inaccuracy.
Right to Delete
You have the right to request the deletion of personal information that we collect or maintain about you. To
submit a request to delete personal information, please email us at [email protected] with "Privacy Request to
Delete" in the subject line or use the contact details on our website. Please specify in your request the personal
information about you that you would like to have deleted.
Right to Limit Use and Disclosure of Sensitive Data
You may permit or restrict us from using or disclosing your sensitive data with the purpose of inferring
characteristics about you, except when such use is necessary to perform the services or provide the goods
reasonably expected by you. To exercise this right, please email us at [email protected] with "Privacy Request
to Limit Use and Disclosure of Sensitive Data" in the subject line.
Right to Opt-out from Profiling
You may have a right to refuse from any form of automated processing of personal information to evaluate
certain personal aspects relating to you and to analyze or predict aspects concerning your performance,
economic situation, health, personal preferences, interests, reliability, behavior, location, or movements. Some
states limit your rights to profiling in furtherance of decisions that produce legal or similarly significant effects
concerning you. To exercise this right, please email us at [email protected] with "Privacy Request to Opt-Out
from Profiling" in the subject line.
Right to Opt-out from Targeted Advertising
You may have a right to opt-out from displaying advertisements to you where the advertisement is selected
based on personal data obtained from your activities over time and across non-affiliated websites or online
applications to predict your preferences or interests. To exercise this right, please email us at [email protected]
with "Privacy Request to Opt-Out from Targeted Advertising" in the subject line.
Right Not to be discriminated against
You may not be discriminated against because you exercise any of your rights under the privacy laws in your
country.
Financial Incentives
From time to time, we offer consumers who provide their email address, phone number, and/or zip code to us for
the purposes of receiving our marketing communications free shipping or sometimes a discount on an order.
Consumers may opt-in by entering their information when prompted upon first visiting our website. Consumers
may opt-out of marketing communications at any time by following the instructions in such communications.
Consumers may also exercise their rights at any time by emailing [email protected].
Right to Appeal a Decision
You may subsequently appeal our decision when we declined your request authorized agent to make a request
on your behalf if you are unable to do so yourself. To designate an authorized agent, please email us at
[email protected] with "Authorized Agent Designation Request" in the subject line, and include the full name
and contact information of your designated agent. We may require additional information to verify that the
designated agent has been authorized by you to make a request on your behalf.
As a resident of the UK, you have the right to access and control the personal information that we collect about
you. We take your privacy seriously and are committed to protecting your personal information. Here are the
rights that you have under the UK Data Protection Act 2018:
Right to Access: You have the right to access the personal information that we hold about you. To request a
copy of your personal information, please email us at [email protected] with "UK Data Protection Request to
Access" in the subject line, or use the contact details provided on our website. We may require additional
information to verify your identity before providing you with your personal information.
Right to Rectification: If any of the personal information that we hold about you is inaccurate or
incomplete, you have the right to have it corrected. To request a correction, please email us at
[email protected] with "UK Data Protection Request to Rectify" in the subject line, or use the contact details
provided on our website. Please provide us with the specific information that you would like to have corrected.
Right to Erasure: You have the right to have your personal information erased in certain circumstances,
such as when the information is no longer necessary for the purposes for which it was collected, or when you
have withdrawn your consent. To request erasure of your personal information, please email us at
[email protected] with "UK Data Protection Request to Erase" in the subject line, or use the contact details
provided on our website.
Right to Restrict Processing: You have the right to restrict the processing of your personal information
in certain circumstances, such as when you contest the accuracy of the information or when you have objected to
the processing. To request restriction of processing of your personal information, please email us at
[email protected] with "UK Data Protection Request to Restrict Processing" in the subject line, or use the
contact details provided on our website.
Right to Data Portability: You have the right to receive a copy of your personal information in a
structured, commonly used, and machine-readable format and to transfer your personal information to another
controller. To request data portability, please email us at [email protected] with "UK Data Protection Request to
Portability" in the subject line, or use the contact details provided on our website.
Right to Object: You have the right to object to the processing of your personal information in certain
circumstances, such as when the processing is based on our legitimate interests or for direct marketing
purposes. To exercise this right, please email us at [email protected] with "UK Data Protection Request to
Object" in the subject line, or use the contact details provided on our website.
Right to Withdraw Consent: If we are processing your personal information based on your consent, you have the
right to withdraw your consent at any time. To withdraw your consent, please email us at [email protected] with
"UK Data Protection Request to Withdraw Consent" in the subject line, or use the contact details provided on our
website.
We will respond to your requests as soon as possible and within one month of receipt of your request, unless the
request is complex or numerous, in which case we may extend the response time by up to two additional months.
State Privacy Right
Under UK law, individuals have the right to access their personal information held by an organization, and can
also request information about how their personal data is being used and shared. Vonaju, as an organization
operating in the UK, Saudi Arabia, and Türkiye, is committed to respecting and protecting the privacy of our
customers.
If you are a UK resident, you have the right to request a copy of the personal information that Vonaju holds about
you. To make a request, please email [email protected] with your full name, email address, and postal
address. We may require further information from you to verify your identity and locate your personal data. We
will respond to your request within one month of receipt.
Additionally, if you are a resident of Saudi Arabia or Türkiye, you may also have similar rights to access your
personal data. Please contact us at the same email address to make a request for access.
It is important to us that our customers have control over their personal information. If you wish to opt-out of our
sharing your personal data with third parties for their direct marketing purposes, please let us know and we will
provide you with the necessary information to do so at no cost.
For more information on how we use and protect your personal information, please visit our website at
www.vonaju.com.
